FAQ
Find answers to the most common questions asked about our service.
Please find answers to a variety of frequently asked questions below.
How much notice do you need to book accommodation?
We can find you suitable accommodation with as little as 24 hours’ notice. If your enquiry is urgent, we urge you to contact us by telephone rather than email.
Are there cooking facilities in the apartment?
Yes, all our apartments come with a fully equipped kitchen with a cooker, microwave and kettle. Crockery such as plates, bowls and mugs, as well as cutlery, are also included.
Do you have a minimum booking?
No minimum duration – your contractor(s) can stay just one night if that’s all you need.
Do you offer a cleaning service?
For longer bookings, we provide a weekly cleaning service. Every week a professional cleaner will visit the accommodation, clean, and replace the linen incl. towels and bedding.
Are there any additional costs we should be aware of?
No. The price you pay at the time of booking includes your accommodation and facilities, plus our professional cleaning service. The only time you will be charged extra is if you request an additional service
​How long is accommodation available for?
We can provide accommodation for stays ranging from a single night to a maximum of 12 months. For those requiring longer-term arrangements, we are open to discussion and will work to accommodate your specific needs.